Email contact@meramatch.com. We aim to reply within 2 working days. For safety concerns about another member, please also use Report in the app so we receive the details.
In an emergency call 999. For advice after an online-dating scam, contact Action Fraud: actionfraud.police.uk or 0300 123 2040.
Free members can browse, send 10 Likes in any rolling 24 hours (each Like becomes available again 24 hours after it was used), send one Marriage Intent every 7 days and decline Marriage Intents without paying.
Premium costs £5.99 per week, £39.99 for 3 months or £69.99 for 6 months. It reveals mutual matches, unlocks messaging and lets you reveal and accept Marriage Intents.
£1.99 Match Unlock is a one-off purchase for one mutual match: it reveals that match, and you and your match can each send three messages.
Founding Members: the first 10,000 verified members from the official launch keep a permanent Founding Member badge and get 20% off Premium (£4.79 per week, £31.99 for 3 months, £55.99 for 6 months) for as long as their paid subscription continues without a break. See Terms section 5.
Child safety. To report a concern about a child, use Report → Under 18 concern in the app or email contact@meramatch.com with the subject "Child safety". See our Child Safety Standards.
I did not get my verification or password-reset email. Check spam, then use "Resend" in the app. Reset links open on meramatch.com; after setting a new password, sign in to the app.
Restore a purchase. Premium → Restore purchases, signed in to the same Mera Match account and the same Apple ID / Google account used to buy.
Cancel Premium. In your App Store or Google Play subscription settings. See Terms section 3.
Delete my account. See Delete account.