Mera Match is a dating and marriage app for adults aged 18 and over only. We have zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sextortion, trafficking or any sexualisation of children. This page sets out our published standards and how to report a concern.
Any content or behaviour that sexualises, exploits or endangers a child is prohibited on Mera Match, in profiles, photos, messages and any other feature. This includes sharing, requesting or linking to CSAM, attempting to contact or meet a child, and using Mera Match to find or groom a child. Anyone under 18 may not create or use an account.
Every member must give a date of birth showing they are 18 or over and confirm their email address before using the app. Profiles and photos are only shown to signed-in members, and we review reports and remove accounts that break our Community Guidelines or Terms.
In the app: open the member's profile or chat, tap Report and choose Under 18 concern. Reports are confidential; the member is not told who reported them.
By email: contact@meramatch.com with the subject "Child safety". You do not need a Mera Match account to report.
If a child is in immediate danger, call 999. You can also report directly to CEOP at ceop.police.uk, or report child sexual abuse images to the Internet Watch Foundation at report.iwf.org.uk.
We treat child-safety reports as our highest priority. We remove the content and suspend the account as soon as we confirm a concern, preserve the evidence needed by law enforcement, and report apparent CSAE or CSAM to the relevant authorities, including the UK National Crime Agency and, where appropriate, the National Center for Missing & Exploited Children (NCMEC). Accounts we believe belong to someone under 18 are removed. Banned members are prevented from returning with the same email address.
Mera Match Ltd complies with the child-safety laws that apply to us, including the UK Online Safety Act 2023, and cooperates fully with law enforcement and regulators.
Our designated contact for child-safety matters, including enquiries from law enforcement and app stores, can be reached at contact@meramatch.com.